Privacy Policy

This Privacy Policy outlines how Virtuate Pty Ltd ('we', 'us', or 'our') collects, uses, and protects your personal data when you use our services, including our online games, websites, and mobile applications ('Services'). Your privacy is important to us, and we are committed to safeguarding your personal information in compliance with all applicable data protection laws.

1. Data Collection

We collect personal data that you provide directly when you create an account, make purchases, or interact with our services. This may include your username, email address, date of birth, and payment information. In addition, we collect information about your device and usage, including IP address, device type, and in-game activity.

2. Use of Data

We use your data to provide and improve our services, including managing your account, processing transactions, responding to customer service requests, and personalizing your gaming experience. We may also use your data to send you promotional materials or advertisements if you have consented to this.

3. Sharing of Data

We do not sell or share your personal data with third parties for their own marketing purposes. However, we may share your data with service providers that help us run our business, such as payment processors, cloud storage providers, or marketing platforms. We may also share your data if required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can also object to or restrict the processing of your data in certain circumstances. If you wish to exercise any of these rights, please contact our customer support team.

6. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes through our services or via email.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@pixadom.com.

Last updated: January 2025